Wednesday / May 29

Three Ways Educational Leaders Can Avoid Change Failure 

Several ago, a video meme of an exuberant penguin went viral. The penguin was scurrying back and forth in front of its fellow penguins  flapping its fins wildly. 

There were actually two versions of that meme. The descriptive text underneath one version read something like: 

“He’s just returned from a weekend business conference.” 

And the second: 

“He’s just finished the latest business book best-seller.” 

The underlying message of both memes for those employees who had survived an endless stream of change initiatives was:  

Buckle up. We’re going to learn about the next shiny thing.” 

Educators are bombarded by mandates and entreaties to change 

In the world of education, sometimes the voice of change comes as mandates from federal or state education offices.  

Other times, as this brief list of change initiatives indicates, it comes from well-intentioned thought-leaders sharing the fruits of their research. 

  • 1:1 computing
  • Backwards design
  • Coaching for performance
  • Differentiated instruction
  • Flipped learning
  • Formative assessments
  • Growth mindset
  • Instructional rounds
  • Mindfulness
  • Personalized learning
  • Project-based learning
  • Reading in the content area
  • Response to intervention
  • Restorative justice
  • Rubric-based appraisals
  • Social and emotional learning
  • Standards-based instruction and grading 
  • STEM
  • Student-centered learning
  • Visible learning

These are all laudable practices. The challenge comes with local review and implementation. Because the impetus for these changes is coming from the outside, most school practitioners find themselves being reactive rather than proactive to change. The pressure to do something to improve teaching and learning may preclude leaders from assessing whether they need to implement a particular practice at all. And if they attempt to implement a new practice, they may not always establish coherence with other changes that are already underway. 

As we researched our book, Shifting: How School Leaders Can Create a Culture of Change, many teachers told us they felt whipsawed by these layered change initiatives, however well-intentioned they might be. Their discomfort leads them to view many changes as fads or panaceas. We paraphrase their collective observations here: 

[quote] “It seems like every so often we try a ‘new’ educational initiative – something that someone read about or experienced at a conference. We never seem to stay with it, though, because there’s always something new following on its heels. And our problems remain the same.” 

That’s a pretty chilling assessment. It’s no wonder that faculty members become cynical about change and sit with their arms crossed as the latest change is announcedthinking: This too shall pass. 

How can district and school leaders better manage change? 

A mini-case study underscores three critical change practices: 

  1. Agree on ashared why. Filter all potential changes through it to help you answer the question “Is this change something we need to do, and do we need to do it now?” In 2002, then Principal Deb Gustafson inherited a severely underperforming K-5 elementary school of almost 1000 students. It was critical, she determined as she dug into the details, to understand what this particular group of kids and teachers needed to be successful.  

The school was set on a military base with a transitory population, 87% of which functioned below the poverty level. Discipline was out of control. When Deb stepped back, she realized that her students needed more than just academic help, they needed to be developed and appreciated for who they were as people. It was imperative to look at them from the “whole child” perspective.  

The school also suffered from a revolving door of leadership, and the faculty was demoralized. It needed to be brought together to work collaboratively as a community of teachers. 

In short, Deb needed a cohesive, aligned faculty to help their kids become the best people they could be. That” she determined, is why we exist as a faculty.” Every potential change would be looked at through that lens. 

  1. Focus on the people you’re asking to implement the change – as much as on the change itselfTo stabilize the faculty, Deb decided on a radical, but understandable first step, one aligned with her “why we exist” philosophy: Only hire people who love kids. “I can teach them to teach,” she reasoned, “but before we worry about this or that academic strategy, I need teachers who are attuned to what these kids need as young people.”  

She also needed a structure that would help her teachers work together, “so we started PLCs long before they became popular.” In short, focus first on the “who” of change, and then on the “what” of change. 

  1. Build a coherent plan of action around purpose.As Deb was taking over the school, her superintendent asked the faculty to read Jim Collins’ Good to GreatThe section that resonated with her the most was the flywheel. The flywheel concept suggests that organizations design a limited number of repeating, interdependent actions, each one laying the foundation for the one that follows. 

Deb thought the concept could serve as an organizing focus for the changes needed to turn her severely underperforming school around. Deb quickly fleshed out six critical activities, each dependent on the one before it. 

Keenly aware that her faculty had repeatedly been through the “next shiny thing” of change, Deb determined not to make a big announcement about the flywheel concept. 

[quote] “I never stood up in front of my staff and said, ‘Hey, guys, I found out about this, and this is what we’re going to do.’ – Deb Gustafson 

Instead, Deb worked quietly with her staff to get their buy-in and further shape the six defining steps by integrating subsequent mandates and select change initiatives, the latter only if they fit the school’s purposeThe flywheel began to turn – student performance and staff morale improved almost immediatelyAnd it continued to turn and picked up momentum. The school continued to be a success story over Deb’s 18-year tenure. 

Educational changes fizzle for a variety of reasons. Successful change leaders such as Deb Gustafson keep the above three points in clear focus to increase the likelihood of success. 

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For more on how to lead productive education changes, check out our book Shifting: How School Leaders Can Create a Culture of Change. 

For more information on Deb Gustafson’s school turn-around effort, listen to episode 60 of our podcast, Getting Unstuck – Shift for Impact,” and or read the section on Deb in Jim Collins’ monograph, Turning the Flywheel. 

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